PUBLIC OFFER AGREEMENT

The Probody Platform (hereinafter referred to as the Contractor) This public offer (hereinafter referred to as the Offer) is an Agreement concluded between the Contractor and the service user - an individual (hereinafter referred to as the Customer), which determines the conditions for the purchase and provision of services using the Contractor's resources.

1. GENERAL PROVISIONS

1.1. The Contractor publishes this Offer with a proposal to individuals and legal entities in accordance with the legislation of the United Arab Emirates.

1.2. This Offer, like any Agreement, defines the essential terms of interaction between the Contractor and the Customer (the person who has accepted the Offer).

1.3. This Offer is concluded between the Contractor and the Customer at the time of placing an order for services.

1.4. The Offer may be accepted by any individual or legal entity in the United Arab Emirates who intends to order (purchase) services provided by the Contractor in accordance with the list of services specified on the website pro-body.ae.

1.5. The Customer unconditionally accepts all the terms contained in the offer as a whole (i.e., in full and without exceptions).

1.6. Upon acceptance of the terms of this Offer, an individual or legal entity becomes a Customer.

1.7. Acceptance is the receipt by the Contractor of a message about the intention of an individual or legal entity to order services under the terms proposed by this Offer.

1.8. The Offer, all changes, appendices to it, as well as all additional information about the Contractor's services are published on the website pro-body.ae.

2. STATUS OF THE CONTRACTOR'S WEBSITE

2.1. The website is owned by the Contractor and is intended for organizing remote sales of services via the Internet.

2.2. By accepting the Offer (i.e., paying for an order placed on the Contractor's website), the Customer will receive services under the terms and conditions specified in the Contractor's Service Agreement posted on the website pro-body.ae.

2.3. The Contractor is not responsible for the content and accuracy of information provided by the Customer when placing an order on the Contractor's website.

3. CUSTOMER STATUS

3.1. The Customer is responsible for the accuracy of the information provided when placing an order and its freedom from third-party claims.

3.2. The Customer confirms their agreement with the terms established in this Offer by checking the box 'I have fully read and understood the Terms of the Agreement, and I agree to all conditions of the Agreement' when placing an order.

3.3. Information provided by the Customer is confidential. The Customer, by providing their personal data, registering on the website, or filling out an application, gives consent to the processing of their personal data for the purpose of executing the user agreement. The Contractor uses the Customer's information exclusively for operational purposes (sending order completion notifications, etc.) and in cases specified in this Offer.

3.4. Services are purchased by the Customer exclusively for personal, family, household needs, not related to entrepreneurial activities. The use of the Contractor's website (resource) for viewing and selecting services, as well as for placing orders, is free of charge for the Customer.

3.5. The Customer agrees not to offer or place services of a sexual nature.

4. SUBJECT OF THE OFFER

4.1. The Contractor, based on Customer orders, sells services in accordance with the terms and prices set by the Contractor on the website.

4.2. The provision of services ordered and paid for by the Customer is carried out by the Contractor or third parties engaged by the Contractor to fulfill its obligations.

4.3. The relations between the Customer and the Contractor are governed by the provisions of the regulatory legal acts of the United Arab Emirates that regulate the rights and obligations of the Parties specified in this Offer.

4.4. An individual or legal entity is considered to have accepted all terms of the Offer (acceptance) and its appendices in full and without exceptions from the moment the Contractor receives a message about the Customer's intention to order services under the terms proposed by the Contractor. Upon acceptance of the Offer, an individual or legal entity is considered to have entered into a Service Agreement with the Contractor and acquires the status of a Customer.

5. PROCEDURE FOR CONCLUDING THE AGREEMENT

5.1. The Customer can place an order independently on the Contractor's website or through the Contractor's specialist by phone number indicated on the website, under the terms of the Service Agreement.

5.2. When placing an order on the Contractor's website, the Customer must provide the following data:

5.3. The Customer's expression of will is carried out by entering the relevant data in the order form on the Contractor's website, or by submitting an application through the Contractor's specialist using telecommunications means or by email.

5.4. The Contractor does not edit Customer information.

5.5. To receive a paper copy of the Service Agreement, the Customer sends a request by email or other method agreed with the Contractor's specialist by phone number indicated on the Contractor's website.

5.2.1. Full name or company name;

5.2.2. Service delivery address;

5.2.3. Contact phone number and email address of the Customer.

6. INFORMATION ABOUT SERVICES AND PRODUCTS

6.1. Information about the Contractor's services is displayed on the Contractor's website through graphic images and information that are the property of the Contractor.

6.2. Each graphic image is accompanied by text information with the name, price, and description of services.

6.3. All information materials presented on the Contractor's website are for reference only and cannot fully convey information about the properties and characteristics of services. If the Customer has questions regarding the properties and characteristics of services, the Customer should contact the Contractor's specialist by phone numbers indicated on the website before placing an order.

6.4. At the Customer's request, the Contractor's specialist must provide (by phone or email) other information necessary and sufficient, from the Customer's point of view, for making a decision about ordering services.

7. PROCEDURE FOR PURCHASING (ORDERING) SERVICES

7.1. The Customer has the right to place an order for any type of services provided on the Contractor's website. Each type of service can be ordered in any quantity. Exceptions to this rule are specified in the description of each type of service.

7.2. An order can be placed by the Customer by phone numbers indicated on the website, or placed independently on the website.

7.3. After placing an order, the Contractor confirms the Customer's order by sending to the Customer's email information confirming the acceptance of the order, indicating the name, type, and characteristics of services with the total order amount, or the Contractor's specialist contacts the Customer by phone to clarify the necessary service characteristics.

7.4. If it is impossible to provide a service presented on the Contractor's website, the latter's specialist must inform the Customer about this (by phone or email).

7.5. The period of service provision is established by agreement between the Parties and/or determined by the Service Agreement posted on the Contractor's website.

7.6. The Customer agrees not to post advertisements for and not to provide services of a sexual nature.

7.7. If the customer offers or provides services of a sexual nature to website visitors and other third parties, the contractor represented by the owner and administration of the pro-body.ae platform bears no responsibility.

8. SERVICE PRICES

8.1. The price indicated on the Contractor's website is in United Arab Emirates Dirhams.

8.2. The price indicated on the website may be changed by the Contractor unilaterally, while the price for services ordered and paid for by the Customer is not subject to change.

8.3. The cost of services provided to the Customer when ordering them on the Contractor's website is indicated in the 'Payment' section.

8.4. The Contractor, represented by the administration of the pro-body.ae platform, has no relation to the payment for services of advertisers specified in the customer's advertisement.

9. PAYMENT FOR SERVICES

9.1. Payment methods and procedures are indicated in the customer's personal account in the 'Payment' section. If necessary, the order payment procedure and conditions are discussed by the Customer with the Contractor's specialist.

9.2. For cash payment, the Customer must pay the Contractor the order price at the moment of issuing and transferring the invoice for services to the Customer, by transferring money to the Contractor's representative.

9.3. Non-cash payment is made according to the issued invoice within 3 (three) working days from the date of such invoice. After funds are received to the Contractor's account, the Contractor's specialist agrees with the Customer on the timing of service provision. With non-cash payment, the Customer's obligation to pay the order price is considered fulfilled from the moment the corresponding funds are credited to the account specified by the Contractor.

9.4. The Customer pays for the order by any provided method.

9.5. Settlements between the Parties when paying for the order are made in United Arab Emirates Dirhams.

10. RETURN OF GOODS AND SERVICES

10.1. The Customer has the right to refuse services in the manner and under the conditions provided for by UAE legislation.

10.2. The Customer does not have the right to refuse services performed (provided) properly.

10.3. If the Customer refuses services, the Contractor returns to the Customer the amount paid by the Contractor in accordance with the agreement, excluding the Contractor's expenses.

11. RESPONSIBILITY OF THE PARTIES

11.1. The Parties bear responsibility in accordance with UAE legislation.

11.2. The Contractor is not responsible for damage caused to the Customer due to improper use of the results of services ordered on the Contractor's website.

11.3. The Parties are released from liability for non-performance or improper performance of obligations under the Offer during the period of force majeure circumstances.

12. OTHER CONDITIONS

12.1. Relations between the Customer and the Contractor are governed by the norms defined by the legislation of the United Arab Emirates.

12.2. If necessary, the Contractor and the Customer have the right at any time to execute a service agreement in the form of a written bilateral agreement that does not contradict the provisions of this Offer.

12.3. In case of questions and claims from the Customer, the latter must contact the Contractor by email: [email protected] and/or by phone number: +971 588 13 99 79, including those specified on the Contractor's website.

12.4. This Offer enters into force from the date of its acceptance or registration/visit to the pro-body.ae platform by the Customer and is valid until the Parties fully fulfill their obligations under it.

12.5. All disputes and disagreements arising during the performance of the Parties' obligations under this Offer are resolved through negotiations, and if it is impossible to resolve them through negotiations, the Parties have the right to refer such disputes to the judicial authorities of the United Arab Emirates at the location of the Contractor.

12.6. The Contractor reserves the right to expand and reduce the general offer of services on the website, regulate access to ordering any services, as well as suspend or terminate the sale of any services at its sole discretion.